MyPrescriptionPal icon

MyPrescriptionPal

Frequently Asked Questions

Does MyPrescriptionPal collect my data?

No. The app runs entirely on your device. Your photos and prescription information are never sent to any server, stored externally, or shared with anyone — including us.

Why can't the app read my prescription label?

For best results, hold your phone steady in good lighting. The camera functionality is designed to read just the medication name and dosage, so ensure that information is clearly captured by the camera. Try taking the photo from a few different angles.

What devices are supported?

MyPrescriptionPal requires an iPhone or iPad running iOS 26.4 or later.

Is the app free?

MyPrescriptionPal is free to use for the basic plan. A monthly or yearly subscription can be purchased that unlocks enhanced functionality. A one time "Lifetime Pro" plan can also be purchased that will permanently unlock the Pro features.

Still need help?

If you have a question, found a bug, or want to request a feature, reach out and we'll get back to you as soon as we can.

derekebowman1@outlook.com

Last updated: April 14, 2026

Overview

MyPrescriptionPal is designed with your privacy in mind. We do not collect, store, or transmit any of your personal or health data. All information you enter into the app stays on your device.

Data Storage

All data, including your medication schedules, is stored locally on your device. None of your data is sent to any external server, cloud service, or third party. We have no ability to access, view, or retrieve your data.

Data Collection

We do not collect any personal information, health information, usage analytics, or tracking data of any kind.

PDF Export

The app allows you to export your medication schedule as a PDF. This file is generated locally on your device. We do not receive a copy of any exported files.

Third-Party Services

The app does not integrate with or send data to any third-party services, advertising networks, or analytics platforms.

Changes to This Policy

If we make changes to this privacy policy, the updated version will be posted on this page with a revised date.

Contact

If you have any questions about this privacy policy, you can reach us at derekebowman1@outlook.com.